The answers of FAQs about our lead time, Manufacture and shipping.

· Designing / Mock Up process – 2~3 days.

· Sample Process – 7~10 business days (some process takes a little longer than the usual when process requires die-cut or special molding required.)

· Production Process – 7~10 business days after the sample confirmation. (Some process takes a little longer than the usual when process requires die-cut or special molding required.)

· We manufacture in China and South Korea.

· If you are located in USA, we do not ship directly from our own factories in China or Korea to your location. In this case, our Los Angeles, CA Headquarter office will receive them first from our factories and then ship them from Los Angeles, California to your location by UPS, FedEx or Trucks. But if you are located out of USA, we can directly ship them from China or South Korea to your location.

· The program order is also available in China, South Korea or USA.

Where is your headquarter office located in ?

· OUR HQ office is located in Los Angeles, California, USA.

– Address: 2201 Long Beach Ave. Los Angeles, CA 90058

– Tel: 213-380-6110

Do you have any other location of the corporate office ?

· Yes, we do have one more office location in Shanghai, China.

– In order to obtain the detail information about our China office,

Please, contact one of our sales-representatives by clicking here INQUIRY

Then, we will get back to you within 24 hours (Weekend excluded)

What is your MOQ ?

· Our MOQ varies by products from 500 pcs to 10,000 pcs.

In order to gather the accurate information of your own MOQ, please contact one of our helpful sales-representatives by clicking here INQUIRY

Then, we will get back to you within 24 hours (Weekend excluded)

What is your Design or Sample Process ?

· Please click here Need Help for Design to obtain the detail of our Design Process

· Please click here Need Only Samples to obtain the detail of our Sample Process

How can I customize my product ?

· Please click here How To Customize Your Need to obtain the detail of this